Cyber resilience service aims to overcome the human factor

Lloyd’s Register (LR), one of the world’s leading providers of professional services for engineering and technology, announced today that it is partnering with AXELOS RESILIA Frontline to offer its customers engaging cyber awareness training for all their employees.

The new addition to the LR Cyber Resilience portfolio will provide an effective solution to the ‘human factor’ and addresses the need for sustained behavioural change to build an organisation’s resilience to the growing threat of cyber-attack.

More effective employee training is the key factor in reducing the occurrence of cyber-attack and the costs of dealing with breaches after they occur.



The human factor is well known – upwards of 90% of all successful cyber-attacks happen because of human error, regardless of the role or responsibility of the individual.

Organisational response and resilience to the growing number of cyber-attacks is as much about people and their behaviours as about technology or compliance.

Yet all too many organisations either do no cyber awareness learning or continue to rely on annual, ‘tick-box’ training that has little effectiveness.

A different approach is required, one that moves from passive, corporate training to collaborative and active learning. Without it, the damage to an organisation’s reputation, value and operational capabilities can be catastrophic.

JP Cavanna, Group Head of Cyber Security Business Development at LR said: “Cyber attackers target people not systems. Any organisations’ ability to mitigate and better manage their cyber risks must include ‘effective’ awareness training as part of a coherent risk strategy that includes technical control management, threat assessment and vulnerability management, incident response and strong governance, risk and compliance. The addition of the RESILIA Frontline cyber-awareness training to Lloyd’s Register’s cyber offering is a critical part of our mission to provide a world-class cyber risk management portfolio to our customers.”

Nick Wilding, General Manager, Cyber Resilience at AXELOS said: “We are delighted to be working with LR in tackling the critical human factor in the cyber risks we all face. Our RESILIA Frontline awareness training has been designed with leading information security experts and behavioural psychologists to offer short, story-based, engaging training designed to develop and sustain more resilient behaviours across the workforce. Cyber attackers target people not systems and it can only take one person to make an innocent mistake. Building a more vigilant and engaged workforce and resilient culture is critical to our ability to better manage these risks.”