Engineer News Network

Empowering customer service agents

6th September 2017 Process 0 2,266

There is a clear link between customer satisfaction, customer loyalty and employee satisfaction. Howard Williams looks at how happier call …

6th September 2017 Process 0 2,743

Eric Sonahee explains the need to understand a vehicle’s function in order to ensure the right parts and systems are …

5th September 2017 Electronics 0 3,042

Michele Windsor looks at 9V batteries and three applications that require better engineered batteries than those you pick up on …

5th September 2017 Power 0 2,600

Following the landmark COP21 agreement to reduce carbon emissions, Steve Hughes explores why rail providers need to be prepared for …

5th September 2017 Design, Process 0 2,757

Jonathan Wilkins discusses how factory design can impact operational efficiency One of the most famous buildings in the New York …